Communicating & Leading with Influence Information

This course provides leaders with the knowledge and frameworks to enhance their ability to communicate and influence their team, peers, and other stakeholders to achieve excellence in performance outcomes.

• Describe the importance of listening skills
• Understand different communication styles
• Building rapport and communicating with impact

As leaders, being able to make conscious choices about how we react and respond to situations and people is an important skill.

The ability to communicate as a leader starts with listening, and recognizing when you need to reframe and amend your messaging to consider the needs and concerns of your audience, having an open mind, and suspending judgments and assumptions.

Having this knowledge as a leader helps you to be more self-aware, confident in your communication and ability to influence. Leaders with strong communication skills have a greater ability to engage and connect with their teams, peers, and other stakeholders. They can effectively communicate their vision and can create meaningful relationships.

Knowing the most effective way to communicate to influence others, be assertive, and manage yourself and your impact on others can have a positive impact on business outcomes.

Here’s what you’ll learn

• Introduction
• Listening Skills
• Communication Styles
• Developing Connections and Influence
• Building Rapport
• Communicating Assertively
• Conclusion

About Author

Helen has a Bachelor of Arts degree from Swansea University and a Master’s degree from De Montfort University. She is a Certified Executive Coach holding the Professional Certified Coach from the International Coaching Federation and a Chartered Professional in Human Resources (British Columbia and Yukon).

Experience

Helen is CFI’s VP, Leadership Skills. She has taught and facilitated workshops primarily in leadership development, employee engagement and coaching.

Helen is an experienced human resources and organizational development professional with over 26 years’ experience working in senior positions in both the UK and Canada. Helen has taught leadership skills to employees working in accounting, finance and investment management. Working as a Certified Executive Coach, Helen has supported employees to maximize their personal and professional potential as well as improving their ability to navigate rapid and continuous change.

More courses from the same author: Helen Wale

Salepage: Communicating & Leading with Influence – Corporate Finance Institute – Helen Wale

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