Telesales Rep College Information

Intensive Two-Day Training Seminar What is the Telesales Rep College?

The Telesales Rep College is a complete step-by-step training work-shop for professional sales represen-tatives who use the phone as their main method of communication, using a consultative (question-based)sales approach. Participants are led through the logical sequence of the sales call, learning step-by-step, what-to-say and how-to-say it ideas, strategies, and techniques which help them become more confident, effective, and pro-ductive on their very next call.

Customers tell us, and graduate saffirm, that in no other seminar will telesales pros find such an abundance of real-world, proven, no-baloney tele-sales ideas and methods that work. And learning is made fun and motivating, presented by telesales expert Art Sobczak.

As a result of this two-day learning and self-discovery process, reps hit the ground running upon arriving back at the office. Attendees tell us they have a new sense of confidence as they prospect for new business, follow up with existing contacts and customers delivering real value, and handle inquiries and turn them into sales. Bottom line, this is the program that demystifies professional telesales, and provides real how-to information—not blue sky theory—that participants use and show results from right away!

Who Attends the College? The Telesales Rep College is designed for professional business-to-business salespeople who use the phone as their primary method of communication with prospects and customers. Titles for this function include Inside Sales, Telesales, Account Management, Customer Service (if they’re proactive) and Telemarketing(if they use a consultative, needs-based approach). Outside sales reps who want to be more effective and use their time more efficiently also sho great results from the College. The instruction is at the hands-on level, for the person who is on the phone.

However, we find about 30% ofattendees are managers, supervisors, and trainers who are able to take the hundreds of how-to ideas, word-for-word tips and strategies and use the min their own in-house training. For Both the New and Experienced Sales Professionals Reps who have never had sales training walk away with a methodical system for placing successful calls, and are confident in doing so. (Our experience shows it pays to correctly train new reps before bad habits areentrenched.)

And experienced sales pros leave energized, armed with new ideas, old bad habits corrected, and being reminded of the tried and true(yet sometimes neglected) fundamentals which were rescued from there cesses of their memory. We’ve even had individuals attend the College a second time a year or so after their first experience, and get as much or more from it.

Ultimately, the results shown from the College aren’t a function of an attendee’s years of sales experience, but rather his or her attitude toward self-improvement. Complements Your In-House Training Even if you have a regular training program for your staff, consider sending reps to the College to maximize their productivity. Some companies send reps as a reward for productivity or winning a sales contest.

While that’s a good idea, don’t neglect the people who also probably need the training and reinforcement the most. No one can get too much training, and most people don’t get enough. A well-trained sales rep on the phone is confident, has a great attitude, sells more, and causes less personnel hassles. It’s a small investment in future success.

About Author

For over 32 years, Art Sobczak, President of Business By Phone Inc., has specialized in one area only: authoring, designing and delivering content-rich training programs and resources that business-to-business salespeople–both inside and outside– begin showing results from the very next time they get on the phone. Audiences, customers, and readers love his “down-to-earth,” entertaining style, and low-pressure, easy-to-use, customer oriented ideas and techniques.

He works with thousands of sales reps each year helping them get more business by phone. Art provides real world, how-to ideas and techniques that help salespeople use the phone more effectively to prospect, sell, and service, without morale-killing “rejection.”

In 2012 Art received the Lifetime Achievement Award from the American Association of Inside Sales Professionals for his contribution to the profession.

In 2015, once again he was named one of the Top 50 Sales and Marketing Influencers, by Top Sales World.

Using the phone in sales is only difficult for people who use outdated, salesy, manipulative tactics, or for those who aren’t quite sure what to do, or aren’t confident in their abilities. Art’s audiences always comment how he simplifies the telesales process, making it easily adaptable for anyone with the right attitude.

For over 30 years Art has written and published the how-to tips newsletter, TELEPHONE PROSPECTING AND SELLING REPORT, and over 14 years, his weekly email tips newsletter.

Art is a prolific producer of learning resources on selling by phone. His newest book, “Smart Calling™- How to Take the Fear, Failure, and Rejection Out of Cold Calling,” hit Number One in the Sales and Marketing category on amazon.com on its very first day of release, and was named Top Sales Book of 2010 by Top Sales Awards. The Second Edition was released in 2013.

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Salepage: Telesales Rep College – Art Sobczak